Notation Based on the Act on Specified Commercial Transaction Law
| Seller | MYM International Co., Ltd. |
|---|---|
| Operating Officer | Yasushi Nagasue |
| Address | 31-8 Higashi-machi Kurume City, Fukuoka Japan 830-0032 |
| Phone Number | (81)942-31-0101 |
| Email Address | info@sea-fucoidandx.com |
| Surcharges other than the product | Import duties, customs duties, and handling fee may be imposed when goods arrive. In the case of an additional fee incurred in a customs clearance procedure, it will be charged to a purchaser. On this site, we can not change or predict their charges. * The conditions of customs clearance vary widely from country to country, please contact the nearest customs office for more information. |
| Method of Ordering | You can purchase by our website, phone, and chat. |
| Payment Method | Credit Card / Paypal |
| Payment Due | When you place your order, your card will be charged. |
| Delivery time | It usually takes 2 to 3 business days from receiving your order to shipping your order. |
| Exchanging / Returning of Product(s) | If the goods are faulty, stained, damaged, item excess or deficiency and different merchandise have arrived, they will be exchanged for free of charge. If it is within seven days after delivery, we will accept returns/exchanges even in cases other than the above. Please contact us by email, chat or phone before returning product. Returned or exchanged by the customer's burden is limited to unopened items. In that case, please understand beforehand that the shipping fee and handling fee are borne by the customer. About cancellation ========== If you wish to cancel, please be sure to contact us in advance. In addition, please understand that we will take the following actions in case of cancellation. 1) Cancellation before receiving the product (already shipped) Please refuse to receive the item. * The amount after deducting the shipping fee (round trip) will be refunded to the customer. We will refund you as soon as the item is returned to us. * Shipping fee (round trip) is the total amount of shipping fee for the round trip when we ship it and when it is returned to us. 2) When the product is defective, dirty, damaged, or has excess or deficiency of the product If a product is defective, dirty, damaged, or has excess or deficiency, and another product arrives, we will replace it free of charge. We will bear the shipping cost for returned goods. 3) Cancellation after receiving the product (customer convenience) We accept returns and exchanges within 7 days after the item arrives. However, returns and exchanges due to customer's convenience are limited to unopened items. In that case, please note that the customer is responsible for the shipping and handling charges for returned goods. We will refund you as soon as the item is returned to us. The refund amount will be refunded to the customer after deducting the shipping fee we shipped. |